Cusum control chart in the analysis of a coffee manufacturing process

Authors

  • Luciana Santos Costa Centro Universitário Municipal de São José
  • Verônica Dalmolin Cattelan Universidade Federal de Santa Maria
  • Cláudia de Freitas Michelin Universidade Federal de Santa Maria
  • Julio Cezar Mairesse Siluk Universidade Federal de Santa Maria

DOI:

https://doi.org/10.24302/agora.v24i0.2172

Abstract

This research deals with an empirical application using the statistical control chart of accumulated sums process, to evaluate the stability of a production process of instant coffee production. This control chart in the form of the V mask is suitable for autocorrelated production processes. The sample collected in the investigated production process corresponds to a total of 4,650 observations and the characteristic researched corresponds to the weight of the 50g and 100g instant coffee powder cans. Data collection was performed automatically during a period of 6 consecutive months. The residues were obtained from the estimates of the third order autoregressive models AR (3) and were analyzed using the accumulated sums control chart, which evidenced a productive process considered statistically unstable, thus corroborating the fragility of this process regarding guaranteeing non-compliant products, especially regarding the weight of 50g containers. The results suggest a greater attention from the coffee industry employees, thus giving greater attention, with discipline and control in daily activities, as well as decimating relevant mistakes made by employees in their work routine and which may be addressed with good guidance and behavior change.

Keywords: Control Charts. Accumulated Sums. Coffee Production. Statistical Process Control.

Author Biographies

Luciana Santos Costa, Centro Universitário Municipal de São José

Doutora em Administração pela Universidade Federal de Santa Catarina (UFSC). Professora do Centro Universitário Municipal de São José (USJ). São José, Santa Catarina, Brasil.

Verônica Dalmolin Cattelan, Universidade Federal de Santa Maria

Mestre em Engenharia de Produção pela Universidade Federal de Santa Maria (UFSM). Doutoranda do Programa de Pós-Graduação em Administração da Universidade Federal de Santa Maria. Santa Maria, Rio Grande do Sul, Brasil.

Cláudia de Freitas Michelin, Universidade Federal de Santa Maria

Doutora em Administração pela Universidade Federal de Santa Maria (UFSM). Professora do curso de Ciências Contábeis da Universidade Federal de Santa Maria. Santa Maria, Rio Grande do Sul, Brasil.

Julio Cezar Mairesse Siluk, Universidade Federal de Santa Maria

Doutor em Engenharia de Produção pela Universidade Federal de Santa Catarina (UFSC). Professor do Programa de Pós-Graduação em Administração da Universidade Federal de Santa Maria (UFSM). Santa Maria, Rio Grande do Sul, Brasil.

Published

2019-11-05

How to Cite

Costa, L. S., Cattelan, V. D., Michelin, C. de F., & Siluk, J. C. M. (2019). Cusum control chart in the analysis of a coffee manufacturing process. Ágora : Revista De divulgação científica, 24, 67–90. https://doi.org/10.24302/agora.v24i0.2172

Issue

Section

Artigos